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reward point settings and I found that is not saved properly -EE2.3

SOLVED

reward point settings and I found that is not saved properly -EE2.3

Hi,

I tried to update the reward point settings and I found that is not saved properly (same on logo ). I checked the error logs and unable to see any errors in there. Also, I ran the Magento commands and reindexed the site to see the changes. Still, it is not saving properly.

reward-points.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

Re: reward point settings and I found that is not saved properly -EE2.3

update:
problem solved just need to Flush Cache Storage.

View solution in original post

7 REPLIES 7

Re: reward point settings and I found that is not saved properly -EE2.3

@decornmoreHey,

 

For some reason attached image is not visible. Can you please re-upload it or upload it on Google drive and share the URL.

 

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.

Re: reward point settings and I found that is not saved properly -EE2.3

https://drive.google.com/file/d/18lk_E3CvWSZnZUjOw8O_gdPOGSVkD4qL/view?usp=drivesdk

In the image you can see i enter value but after i save it i get all blank. It's not saving it.
Same problem is with my logo i try to replace i upload it but it not save it.

On product page, cms,.... It saves all great.
Very strange problom.

Re: reward point settings and I found that is not saved properly -EE2.3

@decornmoreURL you have shared requires the access. Please set the proper privilege so that we can see the image.

 

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.

Re: reward point settings and I found that is not saved properly -EE2.3

Gave it.

Re: reward point settings and I found that is not saved properly -EE2.3

reward-points not save.PNG

Re: reward point settings and I found that is not saved properly -EE2.3

you can see the problem on a video i found(its not my site but same problem )

Re: reward point settings and I found that is not saved properly -EE2.3

update:
problem solved just need to Flush Cache Storage.