Showing results for 
Search instead for 
Did you mean: 

special price showing when not applied

special price showing when not applied

Hi There


I help run a Magento 2 eCommerce site and have come across a strange issue.


One of my configurable products is showing "was" and "now" prices on the front end when there are no special prices set up for any of the simple products in the back end. Therefore, the 'was' and "now" prices are exactly the same. It just looks sloppy and irrelevant so I'd like to find out how to remove it.


When I've used special prices on other configurable products, the "was" and "now" disappeared once the special price ended so I'm confused why this product has kept it.


Can anyone advise? 


Re: special price showing when not applied

Sorry I made a mistake, it says "from" and "was"

Re: special price showing when not applied

Hi @AshleyJulius,


Please run the following command line: 

php bin/magento indexer:reindex

Hope this can help you! Let me know if you need further assistance.


If issue solved, Click Kudos & Accept as Solution.

LitExtension - #1 Shopping Cart Migration Expert

LitExtension helps store owners and agencies migrate all important data from one eCommerce platform to another accurately, securely and at the highest speed.

Visit website: