update checkout/cart error

[RockMariska]

Hi good day to all,

I'm encountering an issue for some time now and cannot seem to solve it, hope there someone who will be able to help me!

When  a product is added to my cart and I would like to change the amount and update the cart the page goes blank. 

I think the url link is also weird it is: https://mywebsite/checkout/cart/updatePost/

then on the page it says 404 not found with below the line nginx.

when checking another website I see when updating the checkout the link is /checkout/cart.

anyone any idea?

thanks in advance

[Sunil Patel]

Hello,

please check server log

e.g /var/log/ 

you need to check log for that.

Hope it will help you.

[RockMariska]

Hi @Sunil Patel,

Thank you for your reply,

I'm sorry I don't know what log I'm looking for there are debug,exception,install,magento.cron,setup,system,update.cron and update logs which one? and what am I looking for?

thank you,

[Sunil Patel]

Hello @RockMariska

if you are using apache then it will log under /var/log/apache2 

[RockMariska]

Hi @Sunil Patel,

maybe I'm little lost now,

(I'm not a developer but designer frontend developer) 

But as the message it gives a NGINX error, my website and magento are hosted on a hypernode and guess it's Nginx. I cannot find a log /apache nor anything else only the logs I've mentionend above.

[RockMariska]

Hello @Sunil Patel,

I found the var/log/nginx error.log

now I've tried to update the cart again and see an error i this server log.

It gives me to errors in the log:

2018/06/25 09:44:51 [error] 27972#27972: *62132 "/data/web/public/checkout/sidebar/updateItemQty/index.html" is not found (2: No such file or directory), client: xxxxxxxxxx, server: mydomain, request: "POST /checkout/sidebar/updateItemQty/ HTTP/2.0", host: "mydomain", referrer: "https://mydomain/customer/account/"

2018/06/25 09:44:59 [error] 27972#27972: *62132 "/data/web/public/checkout/cart/updatePost/index.html" is not found (2: No such file or directory), client: xxxxxxx, server: mydomain, request: "POST /checkout/cart/updatePost/ HTTP/2.0", host: "mydomain", referrer: "https://mydomain/checkout/cart/"

any advise would be more then welcome

thank you in advance,

[RockMariska · Accepted solution]

Hello,

@Sunil Patel

I'm still stuck with my error on the checkout update cart.

any idea on how to get this solved? I've added the error from the server but really don't what to do next to get this solved, any help would be much appreciated

[RockMariska]

Hi,

Just wanted to let know, for anyone searching for an answer to similar issue.

Finally I found out the issue was indeed on server level. due to the fact I'm on a hypernode which somehow symlinkt wrong to the checkout update page.

So the file 'server.update' needs to be moved from /data/web/nginx/server.update to /data/web/server.update

after that problem solved and able to update cart

[sergio_dias]

Hello

I'm encountering problem at checkout time on my Site. I fill in the address, then when I click continue, nothing happens and the next step that would be the payment, is not loaded. I checked and the saveBilling method is called normally. I put it to display the returned Html, and the pagemento conditions are there, but it is not rendered on the checkout page.

Checkout page:

Returning html when passing through saveBillingAction:

Magento version is 1.8.1.