500 error comes when getting wysiwyg image selection.

[radiantweb]

Hello ,

Screenshot: https://nimb.ws/Cp6tfe

I am facing an issue with fetching images in wysiwyg image uploader.

I can not see any images on this uploader. what will be the issue ? Screenshot provided.

I am using Magento 2.3.4

[gaurav_harsh1]

@radiantweb 

There are few ways you can debug :

1. Console : Console might have captured the error.
2. Network : While uploading picture, open your network tab and record the network log.
3. Log : Check Magento log files if they have captured the issue.

This info is not enough to trace the issue, try the above methods and let me know.

[radiantweb]

Yes. In console i found 500 internal server error for 

http://domain.com/admin_k6jxqp/cms/wysiwyg_images/contents/type/image/?form_key=T3gwt9gOqz2ar1uh&nod...

[Bhanu Periwal]

Hi @radiantweb 

When facing a 500 error the first thing you should do is search for your webserver error log.

When running on apache it can mostly be found in one of these 2 locations:

/var/log/httpd/ -> centos, archlinux ...

/var/log/apache2/ -> debian, ubuntu ...

It may help you to debug issue.

If issue resolve. Please click on 'Kudos' & Accept as Solution!

[gaurav_harsh1]

@radiantweb 

I am not able to reach to the given URL, shows 404, Please provide screenshot

the error you get in console, click on the right side where line no. is written, it will take you to the network tab and get the error.

[radiantweb]

console screenshot:

https://nimb.ws/WRfqb5

[gaurav_harsh1]

@radiantweb 

Click on the /stp/admin...... url in the right section of error and it will show you the main error

[radiantweb]

I have clicked and screenshot is given below

https://nimb.ws/IR3MhW

When i click image images in directories are not showing. And that ajax request fails with 500 Internal Server Error.

[gaurav_harsh1]

hover on the cross icon it will show you exact error.

[radiantweb · Accepted solution]

Hello,

Thank you all of you... I have fixed the issue. After debugging deep into files with wysiwyg_images module from CMS module, Found that a setMimeType is not getting the correct mime type. I have Commented the code and works well.