- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
Hello , Im trying to activate and i have all the requirements
At System Integrations ,i dont see anything?
How to add that integration ?
Thank you
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
I have the same issue as mousepad and tried all of the fixes to no avail.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
I have the same issue.
Advanced Reporting: Substription status is enabled.
cron job execute success.
domain have a valid security (SSL) certificate.
Advanced Reporting still reditect to error page.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
I'm having the same problem, has anyone been able to activate advanced reporting successfully?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
If your store does not have multiple base currencies, is SSL-encrypted, and is on a publicly available domain, you can try re-authenticating your Advanced Reporting subscription by disabling and re-enabling the service in your Magento admin panel.
One other thing to double-check:
There is a user permission that needs to be set within the Magento store Admin page in order for Advanced Reporting to work.
* In Admin under System->Integrations, ensure there is user called Magento Analytics
* In the users API tab, ensure that it has the Analytics->API resource checked
Even after performing above steps it does not work for you then write to support@rjmetrics.com with your store's URL.
Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
I just checked, I don't have the Magento Analytics user. Can I just go
ahead and create it?
Thanks for the help!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
@stephanie_walkerYou may or may not be looking at the correct place. You have to look under integration. Please follow the below documentation on how to setup/cross check the integration. Once all done you have to wait at least for a day to make sure integration is active and data is transferring properly to view your reports.
https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html
Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
I've just sent off an email to rjmetrics and will post any resolution if they come up with one.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
This is the only user that appears on that section.
I have checked all other points but the site is still not subscribed.
Thanks for your help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: How does Advanced Reporting Work ?
@stephanie_walkerFor some reason I do not see the screenshot you attached with your respond. If you do not see a user then please go ahead and create the same with the permission to the API as provided in the documentation. I did the same yesterday with one of my website which worked fine (Just saw and I see enable as well as browse the report). Do not see data on the report as do not have much on the site I am working on.
Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.