Upgrade error: We cannot retrieve information on magento/product-community-edition

[teyzo]

Hi guys,

I tried to upgrade from 2.1.3 to 2.1.4 and I am getting this error:

We cannot retrieve information on magento/product-community-edition (see screenshot)

Is there a fix for this? 

Thank you

Alex

[Sinisa]

Can you try to upgrade Magento using CLI:

composer require magento/product-community-edition 2.1.4 --no-update
composer update
rm -rf var/cache/* var/page_cache/* var/generation/*
php bin/magento setup:upgrade
php bin/magento setup:di:compile

You can find more details on http://devdocs.magento.com/guides/v2.0/comp-mgr/cli/cli-rc1-samp.html

Also, one of the most common issues with this type of error message is related to allow_url_fopen parameter in PHP configuration. Magento2 requires it to be set to On.

[alexlimco]

Thanks a million for this. Helped me upgrade from 2.2.1 to 2.2.2 CE when cPanel did not offer any options to.

[ScommerceMage]

Go to your Magento root path using SSH -:

Run below command -:

composer require magento/product-community-edition 2.2.3 --no-update
composer update

Once completed above commands then just run below commands

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento setup:di:compile
php bin/magento indexer:reindex
php bin/magento cache:flush

 Hope it helps!

[mokhir_rajabov]

Hi 

I'm having this issue 

We cannot retrieve information on magento/product-community-edition.

I'm using Magento 2.3 version.

Current PHP version:  7.3

[asenath_horton]

---

@mokhir_rajabov wrote:

Hi 

I'm having this issue 

We cannot retrieve information on magento/product-community-edition.

I'm using Magento 2.3 version.

Current PHP version:  7.3

---

@Sinisa hit it head on. I went into my whm -> multiphp ini and changed the setting to allow_url_fopen and it took moments to do the job. I am using community 2.3.3 with php 7.3.