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Account logged out from support section

Account logged out from support section

I am not able to create a ticket after login. My account gets logged out when I click on the create ticket button.

5 REPLIES 5

Re: Account logged out from support section

Hello @bspixel 

 

can you check into fresh window?

 

if works then mark as solution


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Account logged out from support section

Hi @Sunil Patel 

 

I tried in a fresh window even in different browsers and system but the issue is the same.

When I enter a wrong password, the error message of the wrong user or password shows but with correct details it refreshes the current login page.

Re: Account logged out from support section

Hello @bspixel 

 

Try to forgot password and check it


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Account logged out from support section

Hello @Sunil Patel 

 

I tried changing the password but still, the issue is the same after that.

Re: Account logged out from support section

@bspixel 

 

please ask into slack channel so somebody will help you


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer