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LOST AND SEARCHING FOR ASSISTANCE

LOST AND SEARCHING FOR ASSISTANCE

Hello community ---

RISE North America - https://RISENorthAmerica.com has been live for about 5 years and our IT coordinator is no longer with us and I am trying to figure this all out.

Our site is not active right now and actually for at least the last 2 days has said....

.

error 503

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

 

I have been patient and not only is the site like this but our ADMIN access is same.  

 

Anyone out there can help me out -- Would be appreciated ----

heinrichk@risenorthamerica.com

 

Follow up -- since I know nothing  -- where is the best to get up to snuff or get a colleague that can assist?

 

Thanks,

Heinrich

1 REPLY 1

Re: LOST AND SEARCHING FOR ASSISTANCE

Hi @RiseNA,

 

That error means your server has a problem (errors starting with code 500 are server errors).

You will need to check your error logs (also the Magento logs) or maybe ask for support to your hosting provider.