cancel
Showing results for 
Search instead for 
Did you mean: 

LOST AND SEARCHING FOR ASSISTANCE

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

LOST AND SEARCHING FOR ASSISTANCE

Hello community ---

RISE North America - https://RISENorthAmerica.com has been live for about 5 years and our IT coordinator is no longer with us and I am trying to figure this all out.

Our site is not active right now and actually for at least the last 2 days has said....

.

error 503

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

 

I have been patient and not only is the site like this but our ADMIN access is same.  

 

Anyone out there can help me out -- Would be appreciated ----

heinrichk@risenorthamerica.com

 

Follow up -- since I know nothing  -- where is the best to get up to snuff or get a colleague that can assist?

 

Thanks,

Heinrich

1 REPLY 1

Re: LOST AND SEARCHING FOR ASSISTANCE

Hi @RiseNA,

 

That error means your server has a problem (errors starting with code 500 are server errors).

You will need to check your error logs (also the Magento logs) or maybe ask for support to your hosting provider.