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Order details not reflecting in magento 2 admin panel for some orders after online payment success

Order details not reflecting in magento 2 admin panel for some orders after online payment success

Hi,

I am using magento 2.2.2, For some orders, order details not reflecting in magento 2 admin panel  after succesfull  online payment, We are using razorpay extension, after the payment we are getting the payment success message from team razorpay but no order mail or order details in magento back end, for cash on delivery there is no problem also for most of the transactions details are getting in back end, we are blank about this issue, Don't know how to reproduce it, anybody have any idea about this issue, Please help me, any help will be appriceated

 

Thanks and Regards