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Failed to connect to api-3t.paypal.com port 443: Connection timed out

Failed to connect to api-3t.paypal.com port 443: Connection timed out

Hi all, 

Two days ago the Magento server stop working with Paypal.

When I try to buy something with PayPal it says:

 

Unable to connect to PayPal gateway.

 

In var/log/exception.log i could retrieve more infos about it:

2018-07-25T09:45:27+00:00 ERR (3):
exception 'Exception' with message 'PayPal NVP CURL connection error #7: Failed to connect to api-3t.paypal.com port 443: Connection timed out' in /www/SITE/app/code/core/Mage/Paypal/Model/Api/Nvp.php:986
Stack trace:
#0 /www/SITE/app/code/core/Mage/Paypal/Model/Api/Nvp.php(616): Mage_Paypal_Model_Api_Nvp->call('SetExpressCheck...', Array)
#1 /www/SITE/app/code/core/Mage/Paypal/Model/Express/Checkout.php(381): Mage_Paypal_Model_Api_Nvp->callSetExpressCheckout()
#2 /www/SITE/app/code/core/Mage/Paypal/Controller/Express/Abstract.php(108): Mage_Paypal_Model_Express_Checkout->start('https://www.the...', 'https://www.the...', false)
#3 /www/SITE/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Paypal_Controller_Express_Abstract->startAction()
#4 /www/SITE/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('start')
#5 /www/SITE/app/code/community/BalkeTechnologies/StoreMaintenance/Controller/Router/Standard.php(91): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#6 /www/SITE/app/code/core/Mage/Core/Controller/Varien/Front.php(172): BalkeTechnologies_StoreMaintenance_Controller_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#7 /www/SITE/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#8 /www/SITE/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#9 /www/theberkelworld/index.php(88): Mage::run('', 'store')
#10 {main}

 

I have tried to update CURL :

 

root@01-89-magento:/www/SITE/var/log# curl -V
curl 7.50.2 (x86_64-pc-linux-gnu) libcurl/7.50.2 OpenSSL/1.0.1f zlib/1.2.8 libidn/1.28 librtmp/2.3
Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps pop3 pop3s rtmp rtsp smb smbs smtp smtps telnet tftp
Features: IDN IPv6 Largefile NTLM NTLM_WB SSL libz TLS-SRP UnixSockets

update the file Nvp.php with:

 $http->addOption(CURLOPT_SSLVERSION => 6);

and verified my Firewall that allow connection to PayPal.

 

 

I read somewhere that maybe PayPal is blocking my connection , it's possible?


Someone that encounter a similar issue and fix it?

Thanks

Fabio

 

 

 

 

1 REPLY 1

Re: Failed to connect to api-3t.paypal.com port 443: Connection timed out

Hi @helpdesk_extra,
Did you solve the problem?