We have exceeded $100 for a long time, and now total sale is over $1500. But we do not know when and how to get our money. I know many other developers are also experiencing this situation but the support from the Marketplace is very bad. Can you help me find a solution to this problem?
Solved! Go to Solution.
It looks like you were paid out last week! Keep in mind that we pay out 60 days after the month closes. So in December you are paid for transactions that occurred during September, in January you will be paid for October sales, etc.
Please feel free to contact me directly at email@example.com if you have more questions or need more details!
Thanks for you reply.
By the way, I also want to ask why until December we get our first payment?
How is this calculated and where can we see it?
I responded to you directly via email with all the information you requested. In the future feel free to reach out to firstname.lastname@example.org with any questions.
I am having the same problem the support say they have a bug in their system and they dont know when they will pay . Can someone please share their experience with magento Marketplace .