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PayPal Payflow problem

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PayPal Payflow problem

Hi. We are developing a website in Magento for a customer and we have a problem with Payflow Gateway from PayPal: if we make payments throug Payflow and pay with credit card, the order is processed correctly. But if we make payment with a PayPal account, money is discounted from PayPal account but order is not processed, Magento moves it to "Cancelled". Can you resolve it?. How much it costs?. Thanks a lot.