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Payment Information for Credit Card not displaying during checkout

SOLVED

Payment Information for Credit Card not displaying during checkout

Hello,


This used to work but now it doesn't. Going through the checkout process all is fine until after choosing Credit Card for payment method in step 5. Nothing appears to capture credit card number, etc. No error message, but proceeds to Order Review. Clicking  Order Review step pops up dialog "User Authentication Failed."  Choosing method of pay by check proceeds to completion.

 

Using Magento version 1.9.2.1 Only change was adding a missing customer_entity table to capture order details (before adding this order/details didn't show up in view orders but payments went through fine). After adding customer_entity table I could see all prior order details.

 

Any help/insights greatly appreciated! Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Payment Information for Credit Card not displaying during checkout

Got it, thanks to MagentoMan's post on another site. It is a bug in Magento. If you change your password in paypal after setting up Magento and it has special characters, Magento fails to update it in payment method configuration. Removing special characters "fixed" the problem.

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2 REPLIES 2

Re: Payment Information for Credit Card not displaying during checkout

Also...using Payflow Link (With Express Checkout).

Re: Payment Information for Credit Card not displaying during checkout

Got it, thanks to MagentoMan's post on another site. It is a bug in Magento. If you change your password in paypal after setting up Magento and it has special characters, Magento fails to update it in payment method configuration. Removing special characters "fixed" the problem.