cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal bug in Magento 1.7.0.2?

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Paypal bug in Magento 1.7.0.2?

I had a lady ask for a refund, and I could not find the order in Paypal.  I called paypal and they said her credit card was declined, but it went through as a sale on our site.

 

We are running Magento 1.7.0.2.  I would have filled the order and never thought twice about the order, except she asked for a refund.

 

Is there a bug in Magento that it marked this as a completed sale?

2 REPLIES 2

Re: Paypal bug in Magento 1.7.0.2?

You'll need to turn on debugging/logging for PayPal. There is a setting under the many numerous PayPal sections in the admin under System > Config > Payment methods. Find the appropriate PayPal setting and turn debugging on so you can watch for future events/problems. Unforunately anything which is previously sent is going to be very hard to diagnose as there is no logging turned on.

Re: Paypal bug in Magento 1.7.0.2?

Am I looking for "debug mode"?  I see that it is turned on already.  I don't see another option that seems related to expanded logging.