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error in Orders module in admin panel

error in Orders module in admin panel

Hey Guys !

i am running site in magento 1.9.4 . site is working fine but when i click on orders then it shows errors. i am unable to see orders . i think i get this issue after configuration of payments methods . i use Stripe payment method . if anybody know kindly help me.`The requested Payment Method is not available.

The requested Payment Method is not available.

Trace:
#0 /home2/syzeltdc/public_html/app/code/core/Mage/Payment/Model/Info.php(82): Mage::throwException('The requested P...')
#1 /home2/syzeltdc/public_html/app/code/community/District/Stripe/Block/Adminhtml/Sales/Order/Grid/Renderer/State.php(24): Mage_Payment_Model_Info->getMethodInstance()
#2 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column.php(128): District_Stripe_Block_Adminhtml_Sales_Order_Grid_Renderer_State->render(Object(Mage_Sales_Model_Order))
#3 /home2/syzeltdc/public_html/app/design/adminhtml/default/default/template/widget/grid.phtml(161): Mage_Adminhtml_Block_Widget_Grid_Column->getRowField(Object(Mage_Sales_Model_Order))
#4 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home2/syzeltdc...')
#5 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#6 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#7 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#8 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml()
#9 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml()
#10 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('grid', true)
#11 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Container.php(77): Mage_Core_Block_Abstract->getChildHtml('grid')
#12 /home2/syzeltdc/public_html/app/design/adminhtml/default/default/template/widget/grid/container.phtml(36): Mage_Adminhtml_Block_Widget_Grid_Container->getGridHtml()
#13 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home2/syzeltdc...')
#14 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#15 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#16 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#17 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Container.php(308): Mage_Adminhtml_Block_Template->_toHtml()
#18 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Widget_Container->_toHtml()
#19 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#20 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Text_List->_toHtml()
#21 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml()
#22 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('content', true)
#23 /home2/syzeltdc/public_html/app/design/adminhtml/default/default/template/page.phtml(74): Mage_Core_Block_Abstract->getChildHtml('content')
#24 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home2/syzeltdc...')
#25 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#26 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#27 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#28 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml()
#29 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#30 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#31 /home2/syzeltdc/public_html/app/code/core/Mage/Adminhtml/controllers/Sales/OrderController.php(95): Mage_Core_Controller_Varien_Action->renderLayout()
#32 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Sales_OrderController->indexAction()
#33 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index')
#34 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#35 /home2/syzeltdc/public_html/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#36 /home2/syzeltdc/public_html/app/Mage.php(687): Mage_Core_Model_App->run(Array)
#37 /home2/syzeltdc/public_html/index.php(83): Mage::run('', 'store')
#38 {main}
2 REPLIES 2

Re: error in Orders module in admin panel

Hello @swords_kingdom 

 

seems like you deleted some payment method files.

 

Have you recently remove any payment method ? if yes then either add files back or change payment method name into db

 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: error in Orders module in admin panel

The error message you provided indicates that the payment method you have chosen (Stripe) is not available. This could be due to a number of reasons such as incorrect configuration settings or an issue with the payment method itself. Here are some steps you can follow to troubleshoot the issue:

- Check that Stripe is enabled in the payment method settings: Go to System -> Configuration -> Sales -> Payment Methods -> Stripe and ensure that the "Enabled" option is set to "Yes". If it is already set to "Yes", try toggling it to "No", saving the settings, and then toggling it back to "Yes" and saving again.

- Check that the Stripe API keys are correct: Make sure that the API keys (publishable and secret) for your Stripe account are correctly entered in the payment method settings. You can find these keys in your Stripe account dashboard under the "Developers" section.

- Check for conflicts with other payment methods: Disable all other payment methods except Stripe and check if the issue still persists. If it does not, then there may be a conflict with one of the other payment methods.

- Check the system and exception logs: Check the Magento system and exception logs for any error messages related to Stripe or the payment methods in general. You can find these logs in the var/log folder of your Magento installation.

- Contact Stripe support: If none of the above steps resolve the issue, contact Stripe support for further assistance as the issue may be related to your Stripe account or integration with Magento.

Once you have identified and resolved the issue, you should be able to view orders in the Magento admin panel without encountering any errors.

Lucy from Magenest | eCommerce Development Agency
Visit us: https://magenest.com/