iWays PayPal Plus: Shipping costs not transfered to paypal

[bastian_sykora1]

iWays PayPal Plus: Shipping costs not transfered to paypal
Any hints bout this issue? 

[sebastianb79da]

Hey,

did you perhaps have found a solution for this? I'm struggeling with the same issue.

[leonex]

Hi,

you can find the required pull request on the GitHub Page of the extension (I am the author of the pull request): 

https://github.com/i-ways/magento2-paypal-plus/pull/32

Of course, this was never merged by the vendor . 

[erinwilsonff1c]

Thanks for the link.

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[alicehughecc28]

If you're encountering an issue where shipping costs are not being transferred to PayPal when using iWays PayPal Plus, here are some potential solutions:

1. Check Integration Settings: Ensure that your iWays PayPal Plus integration is correctly configured, especially regarding the shipping options. Verify that the shipping cost information is enabled for transfer.

2. Update Plugin/Extension: If you're using a plugin or extension to handle PayPal payments, check if there's an available update. Outdated plugins may cause issues with transferring complete transaction details, including shipping costs.

3. Shipping Configuration: Double-check your store's shipping settings. Ensure that the shipping cost is being added correctly before the checkout and that no custom modifications are overriding this step.

4. PayPal Account Settings: Make sure that your PayPal account is set to receive detailed transaction information, including shipping costs. There may be a setting preventing these details from transferring.

5. Custom Code Conflicts: If your website has custom code or modifications, ensure that nothing is interfering with the payment process, especially during the transfer of order data to PayPal.

6. Contact Support: If the issue persists, reach out to iWays or PayPal support to get more specific troubleshooting tailored to your setup. They may be able to pinpoint the exact cause of the problem or you can ask ChatGPT.

By reviewing these potential areas, you should be able to resolve the shipping cost transfer issue with iWays PayPal Plus.