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12-28-2015
02:56 AM
12-28-2015
02:56 AM
Información
Good morning , I made a purchase on a page called zapatillasoi.com ,
but in my mind the payment group appears blue star.
The receipt of payment by magento has the No. 100001030 by day 20 of this month.
I assured shipment between 5 and 7 days, I sent several emails and unanswered.
Could you help me?. Thank you.
1 REPLY 1
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01-12-2016
01:55 PM
01-12-2016
01:55 PM
Re: Información
Hey there,
Magento is just the platform it is built on, they have no control over retailers.
If you cannot contact them, then I suggest you ask your credit card company to reverse the charge. Magento can not do anything and are not responsible for retailers who use their software.
-Kris
4x Certified, Blogger @ xgento.com
4x Certified, Blogger @ xgento.com