Can't access magento u free courses

[john_gu]

When I try to visit the Magento free video library, I get the following message:

https://magento.learnupon.com/dashboard

The Library has moved to a new interface!

To access, go to:  Your Magento Account > Training and Certification > Free Video Library

However, when I go to my Magento account and go to the Training and Certification tab, only the My Magento U Courses option is available.  When I click there, I get the above message.

Any idea where I can find the courses?

[Tarandeep Singh]

@john_guReason you are not seeing it because you have not signed up or purchased any FREE Course. Below is the link from where you can make a FREE purchase for the video.

Once you complete the purchase after entering required details you'll be seeing what you are looking for.

https://u.magento.com/free-video-library#.XH637fZFyUk

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

[ana_mohar]

Hi, 

I am here https://u.magento.com/free-video-library#.XQdoFBYzaUk

I've purchased the FREE version but I cannot find the library..

[Tarandeep Singh]

@ana_moharHey there,

You need to login to Magento.com. You'll be able to see "Free Video Library" under Training and Certification menu from the left Navigation.

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

[ana_mohar]

I did that, and I get sent back to the same link..

[Tarandeep Singh]

@ana_moharIn that case I would recommend to create a ticket with the Magento U support. Can be done from the same page. You can see the Menu "Magento U Support Center".

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

[ana_mohar]

Okay, I'll do that then, thanks!

[MagentoUTeam]

Hello Tarandeep Singh.

Can you please email training@magento.com with a detailed description of your issue so a help desk ticket is created? Since you are replying to an open forum, we are not able to keep track of your issue. Thanks.


Ernie Cajulao
Training & Certification Coordinator, Magento U

[cid:image001.png@01D40A33.BEBDB2E0]

Work: +1 408.536.8909
Mobile: +1 415.533.0997
Email: ecajulao@adobe.com

[Tarandeep Singh]

@MagentoUTeam 

@ana_moharis having some issues in accessing FREE Videos. @ana_mohar  might have already created the ticket.

Thank you!

[MagentoUTeam]

Hello Tarandeep Singh.

I need to ask you account information, so it’s better that you interface with us directly, and not through the community forum, so we can keep track of your issue. Please email training@magento.com with a detailed description of your issue so a help desk ticket is created. Thank you.


Ernie Cajulao
Training & Certification Coordinator, Magento U

[cid:image001.png@01D40A33.BEBDB2E0]

Work: +1 408.536.8909
Mobile: +1 415.533.0997
Email: ecajulao@adobe.com