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Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

Hey there,

 

After i updated my Magento Website from Magento 2.4.5-p1 to Magento 2.4.7-p3 i lost access to my Homepage.

 

Using the normal magento upgrade, compile, etc commands i was able to restore access to the admin panel but not to the Homepage.

 

The error is:

 

Class \"Magento\\Framework\\App\\PageCache\\Identifier\\DefaultIdentifier\" does not exist","1"

 

And the file does not exist indeed.

 

I already tried to update the theme and deactivate all plugins, one at a time, no luck.

 

Thank you in advance for the help

12 REPLIES 12

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

After upgrading from Magento 2.4.5-p1 to Magento 2.4.7-p3, users may encounter issues accessing the website homepage. This could be caused by various factors, including incomplete cache clearing, conflicts with custom extensions or themes, outdated database schema, or issues in the server environment. Common troubleshooting steps include clearing Magento's cache, reindexing the data, and checking link error logs for clues.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

After updating from Magento 2.4.5-p1 to Magento 2.4.7-p3, you may encounter issues with the website homepage not opening. This could be due to compatibility problems with extensions, theme conflicts, missing dependencies, or cache-related issues. Common causes include outdated third-party modules for Half Birthday Calculator that are not fully compatible with the new version, incorrect file permissions, or database upgrade inconsistencies.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

It looks like your Magento 2.4.7-p3 update is missing the DefaultIdentifier class from the PageCache module, which might be causing the homepage issue. Here are a few steps you can try to resolve this:

1. Run Dependency Injection Commands

Sometimes, after an update, Magento’s DI cache might cause missing class errors. Run the following:

sh
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php bin/magento setup:di:compile php bin/magento setup:upgrade php bin/magento cache:flush

Then check if the homepage loads.

2. Check if the Missing Class Exists in Magento’s Core

Try searching for the missing class:

sh
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grep -r "DefaultIdentifier" vendor/magento/

If it’s missing, your Magento upgrade might be incomplete. Reinstall Magento’s core files:

sh
composer require magento/framework --ignore-platform-reqs composer update

3. Reinstall PageCache Module

Since the issue is related to Magento_PageCache, try:

sh
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composer remove magento/module-page-cache composer require magento/module-page-cache php bin/magento setup:upgrade php bin/magento cache:flush

4. Check for Custom Modules or Themes

  • If you have a custom theme, switch to Luma temporarily:
    sh
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    php bin/magento config:set design/theme/theme_id 2 php bin/magento cache:flush
  • If you have third-party modules, check app/code for custom PageCache overrides.

5. Check File & Folder Permissions

After updates, Magento might not detect some files due to permission issues. Fix them using:

sh
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find var generated vendor pub/static pub/media app/etc -type f -exec chmod 664 {} \; find var generated vendor pub/static pub/media app/etc -type d -exec chmod 775 {} \; chown -R www-data:www-data .

6. Enable Developer Mode & Debug Logs

If the issue persists, enable developer mode for more detailed error messages:

sh
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php bin/magento deploy:mode:set developer

Check the logs in var/log/system.log or var/log/exception.log for more clues.

Let me know if any of these help or if you need further troubleshooting! 🚀

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

After updating from Magento 2.4.5-p1 to Magento 2.4.7-p3, you may encounter issues with opening the website homepage. This can be due to various factors, such as cache conflicts, outdated theme or module compatibility, missing dependencies, or permission issues. To troubleshoot, ensure that you have cleared the Magento cache (bin/magento cache:flush), recompiled ggico metro station the code (bin/magento setup:di:compile), and redeployed static content.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

I’ve encountered similar issues after upgrading — often it’s related to leftover static files or module conflicts. Clearing the generated folder, re-deploying static content, and ensuring the theme is fully compatible with the new version usually helps. Sometimes even a small plugin or extension can break the homepage.

If anyone’s troubleshooting this, testing on a fresh theme or clean install can help narrow things down. Always back up before major upgrades!

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

After upgrading from Magento 2.4.5-p1 to 2.4.7-p3, the homepage issue could be due to theme incompatibility, missing static files, or outdated custom modules. Clear cache, redeploy static content, and ensure your theme (even for beauty niches like Korean Skin) supports the latest Magento version to fix the issue.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

After updating from Magento 2.4.5-p1 to 2.4.7-p3, homepage issues often stem from theme incompatibility, cache problems, or module conflicts. Clear cache, recompile, and check custom themes. For businesses like cool track transport, ensuring module and theme compatibility before upgrading avoids downtime and keeps your store running smoothly.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

We're currently experiencing problems opening the website homepage after the recent Magento update/deployment. The backend appears to be functional, but the frontend homepage fails to load correctly or throws errors.

This issue is affecting user access and visibility of critical product data, including items like recombinant proteins, which are essential to our catalog. Please investigate any potential issues with routing, theme files, cache, or deployment configurations that may be causing the homepage to break.

Let us know if you need error logs, screenshots, or further details.

Re: Problems opening Website homepage after Magento 2.4.5-p1 to Magento 2.4.7-p3 Update

If you're facing problems opening the website homepage after upgrading from Magento 2.4.5-p1 to Magento 2.4.7-p3, it could be due to issues with cache, incompatible themes or modules, or outdated dependencies. First, run bin/magento upgrade, compile, and deploy commands, followed by clearing the cache using bin/magento cache:flush. Also, check the var/log/system.log and exception.log for any specific errors. Just like how the onstream apk needs the latest Android version to work seamlessly, your Magento environment needs updated and compatible modules to function correctly after any version upgrade.