cancel
Showing results for 
Search instead for 
Did you mean: 

Your session has expired - Error message coming

Your session has expired - Error message coming

Subject: Assistance Required for "Your Session Has Expired" Error

Hi,

I hope this message finds you well.

Our online shopping website is built on Magento 2, and we've encountered an issue some customers are facing. They are experiencing a "Your Session Has Expired" error on the main page while shopping and adding multiple products to their cart. Although the warning appears, customers are still able to complete their orders.

Upon further investigation, I found that the issue arises when customers first visit the landing page. A cookie settings popup appears, and if the user selects the "Decline All" option, that’s when the problem starts.

Please see the attached screenshots for more details. I would appreciate your assistance in resolving this issue.

Thank you!


Grade-Concave-Mirrors-Reflecting-telescope-Electron-microscopes-08-28-2025_05_07_PM.pngGrade-Concave-Mirrors-Reflecting-telescope-Electron-microscopes-08-28-2025_05_21_PM.png