eWay Transaction completed but orders are missing in admin backend

[dev23digital]

Our clients facing the below issue on their websites with eWay orders. Website built in Magento community edition version 2.3.4

The customer's order transaction gets done successfully and the amount was deducted from the customer's eWay account but the order was not placed in the Website and there are no "quote" or "order" entries we can able found in the admin backend and database for those orders.

[chiragdaveba08]

Hello @dev23digital   ,

I hope this email finds you well.

This is Chirag Dave Business Development Executive from Vibidsoft Company.

I saw your recent post and figured that you're looking for Magento Expertise. We at Vibidsoft offer the same kind of services that you're looking for. We have in-house team of resources who are highly experienced and are capable enough to implement any sorts of features that you require. We offer premium quality services at decent rate. We can deliver you some amazing secured functionalities too as we have in-house team of designers and developers who have 7+ years of experience in this industry.

Would you be interested to discuss this further in details?

Here is my contact details:-
Skype ID or Email ID:- chirag.dave@vibidsoft.com

Thank You.