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How to allow customers to cancel pending orders in Magento 2 frontend?

How to allow customers to cancel pending orders in Magento 2 frontend?

Do you know any extension that allows customers to cancel pending orders in frontend of Magento 2? Please recommend.

2 REPLIES 2
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Re: How to allow customers to cancel pending orders in Magento 2 frontend?

Hi,

If you want to allow your customers to cancel pending orders in the frontend of Magento 2 website, I highly recommend this Magento 2 Cancel Order Extension with features:

- Allow customers to cancel Pending orders from the frontend
- Allow customers to enter comments
- Send Notification Emails to admins automatically after customers canceled orders
- Change order status and auto restock products
- Manage all comments of customers
- Enable to set email sender, email receiver and email template in the backend
- View all the canceled orders
- Enable to configure the settings

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Re: How to allow customers to cancel pending orders in Magento 2 frontend?

Hi @thuyha

 

With the help of Cancel Order By Customer Magento 2 Extension, allow your customers to cancel a pending order from the frontend of your Magento 2 store. To cancel pending order a customer needs to visit my account dashboard & my order page on the frontend. Right here they can cancel their pending orders effortlessly.

 

Key Features:

  • Ability to enable/disable extension from backend.
  • The customer can cancel pending orders from my account section.
  • Send the update mail to admin that the order had been canceled.
  • The customer can add a comment while canceling an order.
  • It provides a fully customizable interface.