Re: How to allow customers to cancel pending orders in Magento 2 frontend?
If you want to allow your customers to cancel pending orders in the frontend of Magento 2 website, I highly recommend this Magento 2 Cancel Order Extension with features:
- Allow customers to cancel Pending orders from the frontend - Allow customers to enter comments - Send Notification Emails to admins automatically after customers canceled orders - Change order status and auto restock products - Manage all comments of customers - Enable to set email sender, email receiver and email template in the backend - View all the canceled orders - Enable to configure the settings
With the help of Cancel Order By Customer Magento 2 Extension, allow your customers to cancel a pending order from the frontend of your Magento 2 store. To cancel pending order a customer needs to visit my account dashboard & my order page on the frontend. Right here they can cancel their pending orders effortlessly.
Ability to enable/disable extension from backend.
The customer can cancel pending orders from my account section.
Send the update mail to admin that the order had been canceled.
The customer can add a comment while canceling an order.