You could try this RMA Extension.
Magento 2 RMA Extension supports admin to manage and upgrade the product returning procedure for the Magento store. The RMA module is perfect if you want to employ a comprehensive method to keep track and manage product returns and exchanges with the customers. Make your RMA system seamless to the shopper, build strong relationships with customers, and win their trust and loyalty.
From the customer's standpoints, this module really works.
On my long holidays, I often surf the internet and order some stuff randomly. After realizing that i do not need them anymore, I will make a return request. The online shops with this RMA module really attract me a lot. And i become a loyal customer if they can offer me the suiltable return policy.
When my friends're gonna run an online business, i always advise them to consider integrating this Magento RMA Extension from Landofcoder team.
This module is easy to install and customize. You can try the demo before making the deal.
I highly recommend this extension by Landofcoder team - Magento 2 RMA Extension.
We’ve chosen this module as it supports RMA for guest visitors. This was exactly what we needed as customers often neglect registration and prefer making fast purchases. As soon as we sell clothes we face numerous RMA requests every day. This extension allowed our admins to rapidly process the requests by keeping all necessary info at hand. Since we installed the module 5 months ago we haven’t noticed any inaccuracies or bugs. It was a great plus when Landofcoder added custom form fields and statuses. I’m pretty sure this is one of our best buys so far.
Here are some highlight features of this extension:
Hope this information is helpful!
Try M2 RMA Extension by Lof
I think this extension will be the perfect choice for you. And it have all the needed features any online store require
I used to use Magento RMA Extension at Landofcoder. I had a wonderful experience with the product that fits my demand and the all functions work great. I highly recommend the Magento RMA Extension. You can let the customers submit RMA request, discuss in further detail with them, and notify them of the changes that were made.
Read more: Magento RMA Extension