Amasty Extension stripe payment

[imran_hussain1]

HI I have installed the following extension on magento 1 and get the following message when I log in:

Amasty`s extension has been installed. Remember to flush all cache, recompile, log-out and log back in.

I have cleared all caches and also recompiled yet it still shows. Also I have changed the payments to stripe and input my API keys and on the checkout it says access token not valid.

Can anyone help? Thanks 

[madhuresan_ramanan]

Hi @imran_hussain1,

Your access token not valid. Why you can reach the amasty support team?  to fix this issue and also it only issue exist in the stripe payment module. so you only approach them for support.

If my information is useful, give kudos & accept as solution

Best regards
Madhuresan
Bootsgrid

[lepkmagene3be2]

Hi @imran_hussain1 

It sounds like there may be a few issues with your Magento installation and the Amasty extension you installed. Here are some steps you can try to resolve the issues:

- Check the installation of the Amasty extension: Make sure the extension was installed correctly by following the installation instructions provided by Amasty. You can also try reinstalling the extension to see if that resolves the issue.

- Clear all caches and recompile: Sometimes, clearing the cache and recompiling is not enough. You may need to delete the files in the var/cache and var/session directories manually. You can also try disabling all other extensions to see if there is a conflict.

- Check the Stripe API keys: Make sure you entered the correct API keys for your Stripe account. Double-check that there are no typos or missing characters. You can also try generating new API keys and testing the payment gateway again.

- Contact Amasty support: If the above steps do not resolve the issues, you can contact Amasty support for further assistance. They may be able to provide more specific troubleshooting steps or help identify any conflicts with other extensions.

Remember to always make a backup of your Magento installation before making any changes or updates to ensure you can restore it if needed. In case you can fix the problems, you should find an alternative. I recommend you to check Magenest's Stripe extension, this module is really good and provides many payment methods with seamless checkout process. Bugs rarely happen in this extension and Magenest's support team is also very dedicated, helps you solve any problem.