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Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
after migrating to 1.9.2
I have a problem with bundle product:
I add a bundle in the basket and I have a blank page.
In checkout, after adress choice, I am redirected to the checkout / cart and I also have a blank page.
Someone has an idea to solve this problem?
Best regards
Jean-Luc
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
Is there any errors that are logged to the var/log/system.log or var/log/exception.log?
They might point you in the right direction.
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
Hi,
no errors in log
it's the same on a clean install magento 1.9.2
It really is a problem magento !
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
What about in your apache (or other webserver logs).
Also... could you try turning on developer mode? e.g. put Mage::setIsDeveloperMode(true); in your index.php
Regards
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
In fact, the problem occurs when saving the billing address in checkout (if there is a bundle in shopping cart).
I have no logs, just a blank page.
After investigating the blocking method is Mage_Sales_Model_Quote_Address::collectTotals()
But I don't know fix!
Regards
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
Do you see any response in your browser inspector (developer tools, firebug etc..)
Do you see any JavaScript errors?
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
I don't have any response or any errors!
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
Anto,
Is this on a URL that we can see anywhere so we can see it for ourselves to try and help better?
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
Hi,
Is there nothing showing up in your apache error log? It is usually located /var/log/apache2/error_log but will depend on your setup.
Regards,
Andy
www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Bundle Product problem add to cart -> blank page (magento 1.9.2 and 1.9.2.1)
I enable log level "debug" on Apache2 server but have no report!