New order not received

[grosykevin]

Hello, I can not receive a mail for new orders. I have set up the information in System > Configuration > Sales > Sales Emails > Order. I don't receive any email for new orders.

[NoraITC]

Which magento version ? 

[grosykevin]

I use magento 1.9.1.0, the latest version

[theMageComp]

You need to setup cron from the cPanel to get New order emails. This is required for Magento 1.9.1.0

[grosykevin]

How to configure the cron?

[NoraITC]

Hi Kevin, 

This extension will help you , i also use it for e-mails and some other extras

http://www.magentocommerce.com/magento-connect/aoe-scheduler.html 

[grosykevin]

Thanks for the extension but I prefer this she do exactly what I want

http://www.magentocommerce.com/magento-connect/new-order-email.html

[theMageComp]

Hi, @grosykevin 

Follow the guide: http://magecomp.com/blog/how-to-setup-a-cron-job-in-cpanel-for-magento/

It will help you setup cron job.

SECURITY DISCLAIMER: The above website contains Magento Security Patch files which are self-hosted by the user and as such unsafe. Magento Forum advise all users to only download patch files from the official Magento Downloads page. 

[KentChr_DK]

Hi @grosykevin,

Also check under the Sales email field, that you have entered your mail adress under the BCC field, if you wish to receive a copy of the order, on ex. your personal gmail or other mail platform/provider.

[grosykevin · Accepted solution]

Problem solved with this extension: http://www.magentocommerce.com/magento-connect/new-order-email.html