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New order not received

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New order not received

Hello, I can not receive a mail for new orders. I have set up the information in System > Configuration > Sales > Sales Emails > Order. I don't receive any email for new orders.

 

 

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Re: New order not received

10 REPLIES 10

Re: New order not received

Which magento version ? 

Re: New order not received

I use magento 1.9.1.0, the latest version

Re: New order not received

You need to setup cron from the cPanel to get New order emails. This is required for Magento 1.9.1.0

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Re: New order not received

How to configure the cron?

Re: New order not received

Hi Kevin, 

 

This extension will help you , i also use it for e-mails and some other extras

http://www.magentocommerce.com/magento-connect/aoe-scheduler.html 

 

 

Re: New order not received

Thanks for the extension but I prefer this she do exactly what I want

http://www.magentocommerce.com/magento-connect/new-order-email.html

Re: New order not received

Hi, @grosykevin 

 

Follow the guide: http://magecomp.com/blog/how-to-setup-a-cron-job-in-cpanel-for-magento/

It will help you setup cron job.

 

SECURITY DISCLAIMER: The above website contains Magento Security Patch files which are self-hosted by the user and as such unsafe. Magento Forum advise all users to only download patch files from the official Magento Downloads page. 

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Re: New order not received

Hi @grosykevin,

 

Also check under the Sales email field, that you have entered your mail adress under the BCC field, if you wish to receive a copy of the order, on ex. your personal gmail or other mail platform/provider.

 

-- Best regards --
Kent Christiansen | Magento Certified Solution Specialist

Re: New order not received