I'm trying to restore a backup for someone in a new shared hosting, I'm not familiar with magento but after restoring files and database and change db setting in load.xml file now there is an error says :
Connection to Redis failed after 2 failures.Last Error : (111) Connection refused
my question is how can i dsiable cache and solve this problem? I tried comment <cache> section in load.xml file but still same error. any idea how to solve this?
also Its a shared hosting and i don't have root or ssh access to it
brother I have same issue I contact customer support rely to take positive response in future
same like this DGme Login
To disable the cache and resolve the "Connection to Redis failed" error in Magento on shared hosting without root or SSH access:
Collaborate with hosting provider support for a long-term solution.