I'm trying to restore a backup for someone in a new shared hosting, I'm not familiar with magento but after restoring files and database and change db setting in load.xml file now there is an error says :
Connection to Redis failed after 2 failures.Last Error : (111) Connection refused
my question is how can i dsiable cache and solve this problem? I tried comment <cache> section in load.xml file but still same error. any idea how to solve this?
also Its a shared hosting and i don't have root or ssh access to it