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Integrate live chat with magento2!

Integrate live chat with magento2!

Hi,

I have question about integration live chat from https://mini-militia.com with magento2. I hope someone was doing this thing and can help me because I was trying to add live chat from website to magento2 instance (even on clean installation) but I got so many different errors in devtools console. Sometimes when i refresh page i can see chat and even i can write message and i can see this message on my website but still i've got clear window on magento2 site. I think magento2 scripts crash website scripts or other way.

 

I will be really grateful if someone helps me resolve this issue. I'm waiting for any responses and ideas.

7 REPLIES 7

Re: Integrate live chat with magento2!

Hello, Check for conflicts: Ensure that there are no conflicts between the scripts used by the live chat widget and the scripts used by your Magento 2 instance. Conflicting scripts can cause errors and prevent the chat from working properly. Review installation instructions: Double-check the installation instructions provided by the live chat provider. Make sure you have followed all the required steps correctly, including any necessary configurations specific to Magento 2. Debug and troubleshoot: Analyze the errors you see in the developer console and investigate their sources. Look for any error messages that can provide insights into the problem. You can try disabling other extensions or custom scripts in Magento 2 to identify any potential conflicts. Seek support: Reach out to the support team of the live chat provider for assistance. They may have encountered similar issues before and can provide guidance specific to their integration with Magento 2.   UPSers

Re: Integrate live chat with magento2!

 

  1. Choose a live chat service.
  2. Sign up and get the provided code.
  3. In Magento 2 backend, insert the code in the appropriate section (footer/header).
  4. Optionally, customize the chat widget's appearance.
  5. Test the live chat functionality.
  6. Monitor and improve based on feedback.

Re: Integrate live chat with magento2!

Also, you have to solve this asap. Finally, solve this problem like my account is not opening.

Re: Integrate live chat with magento2!

To resolve issues with the live chat widget on your Magento 2 instance, follow these steps:

1. **Check for Script Conflicts:** Sometimes, custom scripts or extensions in Magento 2 can conflict with the live chat widget's scripts. To identify conflicts:
- Open the browser developer console (usually F12).
- Look for errors in the console log, especially JavaScript errors.
- Temporarily disable other extensions or custom scripts one by one to isolate any that may be interfering.

2. **Review Installation Instructions:** Go back to the live chat provider’s installation documentation and ensure every step is correctly followed. Magento 2 integrations can have specific configurations, such as adding widget code in specific layout files or enabling API permissions, that are easy to miss.

3. **Debug and Troubleshoot:** Use the console to analyze any errors and trace them back to their sources. This might involve:
- Checking network requests related to the chat widget.
- Verifying that the widget is correctly loading all dependencies.
- Ensuring that the widget’s JavaScript is compatible with Magento 2’s libraries.

4. **Contact Support:** If you've tried the above steps without success, it’s a good idea to reach out to the live chat provider's support team. They may have insights into Magento-specific issues and can provide troubleshooting tailored to their widget.

Following these steps should help you identify the source of the issue and get your live chat widget functioning smoothly on Magento 2.

still if you have confusion feel free to visit my website https://minimilitia-apk.com/

 

Re: Integrate live chat with magento2!

It sounds like you're facing a frustrating issue with integrating the live chat from Mini-Militia into your Magento 2 site. Based on your description, it seems that you're encountering JavaScript errors and script conflicts that are affecting the chat window's behavior. Sometimes, the chat works after a refresh, but you still see an empty window, which might be caused by Magento's scripts interfering with the live chat scripts.

Re: Integrate live chat with magento2!

Hi,

It sounds like you're experiencing a conflict between the live chat script from https://minimilitia-apk.com/ and Magento 2's JavaScript framework. Here are a few steps you can take to troubleshoot and potentially resolve this issue:

Re: Integrate live chat with magento2!

Hi,

I have question about integration live chat from  frlegendsmodapk.click with magento2. I hope someone was doing this thing and can help me because I was trying to add live chat from website to magento2 instance (even on clean installation) but I got so many different errors in devtools console. Sometimes when i refresh page i can see chat and even i can write message and i can see this message on my website but still i've got clear window on magento2 site. I think magento2 scripts crash website scripts or other way.

 

I will be really grateful if someone helps me resolve this issue. I'm waiting for any responses and ideas.