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Marketplace login/register fails to load. No way to contact support per the error message

Marketplace login/register fails to load. No way to contact support per the error message

I am attempting to install Magento 2.0 to see if it would be feasible for a project my company is working on. When following the documentation for installation: https://devdocs.magento.com/guides/v2.0/install-gde/install-quick-ref.html, I am unable to proceed past generating an auth key per instructions here: https://devdocs.magento.com/guides/v2.0/install-gde/prereq/connect-auth.html. Whenever I try to login to the marketplace (or visit it from my account on mage.com) I receive the following error: 

The requested URL was rejected.

For additional information, please contact support and provide this reference ID:

bd10a207026a887332a76bcbb45af738fe96f73f97dbd4f284cb8ed5f1a1e411

The generated ID changes for every reload, but this seems to happen on both the contact page (https://marketplace.magento.com/contacts) and the login page 
(https://marketplace.magento.com/customer/account/login/referer/<randokey>%2C/_c_timestamp/<timestamp...

 

The requested URL was rejected.

For additional information, please contact support and provide this reference ID:

96207096b57f51006c868aa8395b73ea898b9d6c23c738800d6dff5a02789619


I'd love nothing more than to follow the directions listed above, but since I am did not purchase support or Magento Enterprise, I am completely unable to submit a support ticket on the Magento site. 

Thanks,


Jesse

6 REPLIES 6

Re: Marketplace login/register fails to load. No way to contact support per the error message

Your'e not alone.

Seems like marketplace/authentication is currently broken.

Cannot log tickets as well.

Re: Marketplace login/register fails to load. No way to contact support per the error message

@kobusgrobler @JesseT

 

Guys, you can find support section in your account and raise a ticket from there but if still, you are not able to raise ticket @sherrie is best person here to help you out. 

Manish Mittal
https://www.manishmittal.com/

Re: Marketplace login/register fails to load. No way to contact support per the error message

 

Guys, you can find support section in your account and raise a ticket from there but if

This is what we cannot do (besides accessing the market place - see OP screenshots) ... hence the forum post.

I'm guessing something's amiss with single sign on.

 

Tried clearing cookies but that does not solve it either.

 

 

Re: Marketplace login/register fails to load. No way to contact support per the error message

Just wanted to add my voice, trying to access my marketplace account to get my keys and get the same error message.

 

Attempting to access from UK, tries Safari, Chrome and Firefox and all display the same error.

Re: Marketplace login/register fails to load. No way to contact support per the error message

The requested URL was rejected.

For additional information, please contact support and provide this reference ID:

 

4adfa3051ca2185d1b5ca9aa1711df861cc1babd78ae885c43abccf87ddce325

Re: Marketplace login/register fails to load. No way to contact support per the error message

It appears to be back up now. 

 

Thanks,

 

Jesse