download csv export file problem

[mahdi_maleki]

hi 

when I click download button in csv record list, I see an error and csv file dosent appear for download. 

I got following error: This site can’t be reached

The webpage at http://mysite.com/admin_vid/admin/export_file/download/filename/catalog_product_20200202_140936.csv/ might be temporarily down or it may have moved permanently to a new web address.

ERR_INVALID_RESPONSE

[Sunil Patel]

Hello @mahdi_maleki 

Are you using CloudFront?

if yes then disabled it and check it

[mahdi_maleki]

hello Sunil patel 

no we dont use Cloudfront .

[Rixxo]

Hi

Have you checked your file and folder permissions? I’ve had this in the past and resetting all of the permissions.

https://devdocs.magento.com/guides/v2.3/install-gde/prereq/file-sys-perms-over.html

Try that first.

Have you also tried looking on the server directly and downloading it from the downloads folder? If you can see it on the server and download via ftp then I would be thinking it’s a server configuration and checking permissions, users etc.

[mahdi_maleki]

hi @Rixxo 

thank you . all file and folder permission is correct .but i think my magento do not create folder for csv export file and i do not have any idea about this .

[sri_com_pa]

I'm new to Magento and the same thing happened to me, I recursively restored the permissions of the folders and it worked.

/var

/generated

/pub/media

/pub/static

I hope it works for you

[Munck]

Try looking at this

https://github.com/magento/magento2/issues/28067

It is not a isolated issue

[mermaidwitbf4f]

I have the same issue. Did you solve it?