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zendesk chat integration for m2

zendesk chat integration for m2

Hi ,

Zendesk chat is not integrating with magento 2.2.2

The code provided by zendesk has been cut and pasted in the footer - misc. HTML.

Still it does not work.

Could any one please help me ?

Thanks & Regards

S.Premchandran

3 REPLIES 3

Re: zendesk chat integration for m2

If your content management system is Magento 2.0, follow the steps below to install Zendesk Chat on your website.

 

1. Log on to your Magento 2.0 Admin panel and go to Stores then Configuration

 

Screen Shot 2016-06-02 at 8.29.35 AM.jpg

 

2. Click Design to add your Zopim widget code at Miscellaneous Scripts within HTML Head

 

Screen Shot 2016-06-02 at 9.35.24 AM.jpg

3. Save changes by clicking Save Config button

 

Screen Shot 2016-06-02 at 9.13.31 AM.jpg

 

Problem solved? Click Kudos & Accept as Solution!

Re: zendesk chat integration for m2

Hi,

Thanks for the reply.

This is already done and chat is not appearing on the front end .

Thanks and regards,

S.Premchandran

Re: zendesk chat integration for m2

Hello @sahanaecom,

 

Did you see zendesk script code in view page source? If no, then please clear cache. If yes, then also check, Did you get any error in console? If yes then please share it.

 

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If my answer is useful, please Accept as Solution & give Kudos