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ADMIN > CATALOG > SEARCH TYPE > "LIKE"

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ADMIN > CATALOG > SEARCH TYPE > "LIKE"

ADMIN > CATALOG > SEARCH TYPE > "LIKE"

I admin , i try to save as "LIKE" because the search results are poor and don't show correctly.

When saving it times out and does not save , or it saves but does not change to "LIKE".

Plumrocket search extension are aware of this and were paid to install search correctly and to show correct results. Why is this happening?

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

Plumrocket have fixed the issue.

View solution in original post

5 REPLIES 5
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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

www.audiobuy.hk

product :
https://www.audiobuy.hk/zoom-h4nsp-handy-recorder-hong-kong

type search into plumrocket : "zoom h4n"

irrelevant results show - not the product itself being the most relevant

Plumrocket say to change search type to "LIKE" - this does not work.

Plumrocket paid for installation for this , not working.

Any advice please before this is escalated.

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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

Furthermore , whenever a new product is added - the Plumrocket search extension stops working for 10-20 minutes. 

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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

Another example 

product :
https://www.audiobuy.hk/zoom-gce-3-guitar-lab-circuit-emulator-pedal-hong-kong

search for : "ZOOM GCE-3"

> results > BOGUS and unrelated to search.

 

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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

plumrocket troubleshoot.gif

 

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Re: ADMIN > CATALOG > SEARCH TYPE > "LIKE"

Plumrocket have fixed the issue.

View solution in original post