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Hi,
I'm currently have magento 1.9.0.1 and I'm expericing some trouble trying to submit information in a contact form. I'm receiving this error
"Unable to submit your request. Please, try again later"
also i tried looking for the root of the problem and i came across this :
exception 'Exception' in /home3/officialkeys/public_html/app/code/core/Mage/Contacts/controllers/IndexController.php:107 Stack trace: #0 /home3/officialkeys/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Contacts_IndexController->postAction() #1 /home3/officialkeys/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('post') #2 /home3/officialkeys/public_html/app/code/community/BalkeTechnologies/StoreMaintenance/Controller/Router/Standard.php(91): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #3 /home3/officialkeys/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): BalkeTechnologies_StoreMaintenance_Controller_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #4 /home3/officialkeys/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch() #5 /home3/officialkeys/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array) #6 /home3/officialkeys/public_html/index.php(87): Mage::run('', 'store') #7 {main}
P-s I'm using a custom theme
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i fixed it.. it was an issue with SMTP. You can install one from the extensions .. SMTP pro
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Re: Contact form cant submit
Hi,
Do you have a 'to' email address setup in:
Admin > (from the top) System > Configuration > (from the left) General > Contacts > (main pane) Email Options.
If so; add one and it should work again.. if not then can you add app\code\core\Mage\Core\Model\Email\Template.php and around line 508 you should see something like the following:
$this->setSentSuccess($this->send($email, $name, $vars));
Add the following above it:
var_dump($email); var_dump($name); var_dump($vars); exit;
Once you've done that - submit the form again - you should see a white screen with some things output; paste what is output here and then remove the code above again. - This should help us tell you what is wrong.
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Contact form cant submit
Thank you for your reply. Unfortunately the information i got. its really long and the post would not let me exceed 20,000 characters on here . I had to upload the code to textupload you can view the code here output code.
Thank you for any support.
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Re: Contact form cant submit
Hi,
Okay - in the same file can you now look at a function that will look as follows:
public function isValidForSend() { return !Mage::getStoreConfigFlag('system/smtp/disable') && $this->getSenderName() && $this->getSenderEmail() && $this->getTemplateSubject(); }
Change it too:
public function isValidForSend() { var_dump(!Mage::getStoreConfigFlag('system/smtp/disable') && $this->getSenderName() && $this->getSenderEmail() && $this->getTemplateSubject()); var_dump(Mage::getStoreConfigFlag('system/smtp/disable')); var_dump($this->getSenderName()); var_dump($this->getSenderEmail()); var_dump($this->getTemplateSubject()); exit; return !Mage::getStoreConfigFlag('system/smtp/disable') && $this->getSenderName() && $this->getSenderEmail() && $this->getTemplateSubject(); }
And once again post the results in here.. as before; once you're done revert the code above back to the original.
(the output should not be many lines this time)
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Contact form cant submit
ok so it looks like it narrow it down to this code
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Re: Contact form cant submit
Hi,
Sorry for my slow response!
That code looks fine to be honest - do you have anything in your error logs on your server or can you send mail from other scripts on your server?
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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Re: Contact form cant submit
so i tried to run a test and it looks like it might be a server configuration issue. except i dont know where to start with that any ideas?
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Re: Contact form cant submit
Hi,
It might be worth consulting your host to ask for their advice.
They may have mail disabled on your account; or run a white-list system etc..
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner
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