Subcategories Not Showing in Navigation Menu

[AndreCamp]

Hi,

I've got some problems with subcategories that don't shows up in the Navigation Menu...

All settings like "Is Active" and "include in navigation menu" are set on Yes/Enabled.

I really don't know what to do...

Thank You

Andrea

[Theis Corfixen]

Hi @AndreCamp 

If you are using the deafult menu structure, you can check two things. First of all the obvious, clear Block Cache. Secoundly check in the admin under:

System > Configuration > Catalog > Category Top Navigation > Maximal Depth

Check that this is either 0 or higher then what level of subcategories you have.

If you are using a custome menu module, could specific which one?

[AndreCamp]

Hi @Theis Corfixen 

The Maximal Depth is fine and caches as well...

I'm using the theme Blanco from 8theme but i don't know if it use a custom menu module, how can i find out?

[Theis Corfixen]

Hi @AndreCamp 

The easy way would be turning on template hints and seeing of the navigation template is the default one, and what block is rendering the template it points to :-)

[AndreCamp]

Hi @Theis Corfixen 

Yes, it points to a  custom module.

I've found the file(.../navigation/top.phtml) but honestly I really don't know what to do...

[AndreCamp]

Hi  @Theis Corfixen 

I've just tried to set the default theme and I've got the same problem, subcategories don't want to show...

[Theis Corfixen]

Hi @AndreCamp 

What block is controlling the navigation template? You can check this by printing <?php echo get_class($this); ?> inside the template file.

[AndreCamp]

Hi @Theis Corfixen 

This is the output:  Mage_Catalog_Block_Navigation

[Theis Corfixen]

Hi @AndreCamp 

What version of Magento are you using?

For newer versions of Magento this should be: Mage_Page_Block_Html_Topmenu controllering the top navigation by default.

[AndreCamp]

Hi @Theis Corfixen 

I'm using the 1.9.0.1 version of Magento, so how can I fix this?