Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

[adamnicholls85]

Was having the same issue.  dvwb2's suggestion worked perfectly! Definitely worth a shot if you're still having issues.

[RRuKi]

Thank you, dvwb2. That solved this problem.

So, to sum up, just navigate to payment.phtml and move your <?php echo $this->getBlockHtml('formkey') ?>
to between <form action="" id="co-payment-form"> and

 <fieldset> <?php echo $this->getChildHtml('methods') ?> </fieldset>.

Best Regards,

Rudy

[cchacon]

Hi, 

This may be a stupid question but where can I find the payment.html file?  What is the path to get to it?

Any help would be much appreciated!

[Quaker]

This really worked!!! 

It's actually payment.phtml and it should be in /app/design/frontend/(your theme)/default/template/checkout/onepage

or if you use Filezilla, in the frontend folder, search for "payment.phtml"

Thanks everyone!

[baghulia]

Hi all,

I've tried all the mentioned above but didn't work, the patch has been installed successfully but the Checkout Process gets stuck (Step 1 - Billing information)... Checking back all the form phtml files involved (Shipping cart form / Multishipping billing checkout form / Multishipping shipping checkout form / Billing checkout form / Shipping checkout form / Payment checkout form / Shipping method checkout form / Persistent Billing checkout form) none of them is missing the <?php echo $this->getBlockHtml('formkey') ?> code.... I'm running 1.6.2 with all previous patches installed successfully and custom theme that is not overriding the Magento Base files for the checkout....

On https://magento.com/security/patches/supee-9767 it says:

KNOWN ISSUES:

Magento received reports that customer registration after checkout might fail if option to 'Enable F...

I wish a new patch version is released soon, I've ended up disabling the "Enable Form Key Validation On Checkout" option till I figure out how to fix it... 

Any idea would be more than welcome. Thanks!

[baghulia]

UPDATE: Using the following script (link below) got my whole check out process working again.

https://gist.github.com/schmengler/c42acc607901a887ef86b4daa7a0445b

[haihualee]

hey,RRUKI, I encountered the same problem,and solved it as your suggestion. thank you very much!

[haihualee]

thank you Mr dvwb2!

[elgaard]

I'm a novice in Magento - and none of this works. I can't get any further than step 1

Used Filezilla to search payment.phtml and changed 3 of 8 files (the last 5 files did not contain the line in question) - refreshed cache+index every time - but still no succes.

I have no experiences excecuting scrips in magento - please help.....

[haihualee]

hello,rruki,i encounted a problem.supee9767 v2 has been issued,but when install v2,we need revert supee 9767 v1,when i revert v1,use sh PATCH_SUPEE-9767_CE_1.8.0.0_v1-2017-05-25-09-29-23.sh -R,but it dispaly 1 out of 1 hunk FAILED -- saving rejects to file app/design/frontend/base/default/template/checkout/onepage/payment.phtml.rej ,as you know,i altered this file payment.phtml,so i alter the same as before,but the problem still exists.can you tell me how to solve it?many thanks!