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Error while Patching Security Patch (SUPEE-6285)


Error while Patching Security Patch (SUPEE-6285)

While trying to patch magento, which I have done a few times now with prior patches successfully, I encountered an issue with this latest patch.


Checking if patch can be applied/reverted successfully...
ERROR: Patch can't be applied/reverted successfully.

patching file app/Mage.php
patching file app/code/community/Phoenix/Moneybookers/controllers/MoneybookersController.php
patching file app/code/core/Mage/Adminhtml/Controller/Action.php
patching file app/code/core/Mage/Adminhtml/controllers/AjaxController.php
patching file app/code/core/Mage/Adminhtml/controllers/Catalog/Category/WidgetController.php
patching file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/DatafeedsController.php
patching file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/ReviewController.php
patching file app/code/core/Mage/Adminhtml/controllers/Catalog/Product/WidgetController.php
patching file app/code/core/Mage/Adminhtml/controllers/Cms/Block/WidgetController.php
patching file app/code/core/Mage/Adminhtml/controllers/Cms/Page/WidgetController.php
patching file app/code/core/Mage/Adminhtml/controllers/Cms/PageController.php
patching file app/code/core/Mage/Adminhtml/controllers/Cms/WysiwygController.php
patching file app/code/core/Mage/Adminhtml/controllers/Customer/System/Config/ValidatevatController.php
patching file app/code/core/Mage/Adminhtml/controllers/JsonController.php
patching file app/code/core/Mage/Adminhtml/controllers/NotificationController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/CustomerController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/ProductController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/ReviewController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/SalesController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/ShopcartController.php
patching file app/code/core/Mage/Adminhtml/controllers/Report/TagController.php
patching file app/code/core/Mage/Adminhtml/controllers/ReportController.php
patching file app/code/core/Mage/Adminhtml/controllers/Rss/CatalogController.php
patching file app/code/core/Mage/Adminhtml/controllers/Rss/OrderController.php
patching file app/code/core/Mage/Adminhtml/controllers/Sales/Billing/AgreementController.php
patching file app/code/core/Mage/Adminhtml/controllers/Sales/Order/View/GiftmessageController.php
patching file app/code/core/Mage/Adminhtml/controllers/Sales/Recurring/ProfileController.php
patching file app/code/core/Mage/Adminhtml/controllers/Sales/TransactionsController.php
patching file app/code/core/Mage/Adminhtml/controllers/System/Config/System/StorageController.php
patching file app/code/core/Mage/Adminhtml/controllers/TagController.php
patching file app/code/core/Mage/Adminhtml/controllers/Tax/RateController.php
patching file app/code/core/Mage/Adminhtml/controllers/TaxController.php
patching file app/code/core/Mage/Api2/controllers/Adminhtml/Api2/AttributeController.php
patching file app/code/core/Mage/Bundle/controllers/Adminhtml/Bundle/SelectionController.php
patching file app/code/core/Mage/Captcha/controllers/Adminhtml/RefreshController.php
patching file app/code/core/Mage/Centinel/controllers/Adminhtml/Centinel/IndexController.php
patching file app/code/core/Mage/Checkout/controllers/MultishippingController.php
patching file app/code/core/Mage/Connect/controllers/Adminhtml/Extension/LocalController.php
patching file app/code/core/Mage/ImportExport/Model/Abstract.php
Hunk #1 succeeded at 89 with fuzz 2 (offset -6 lines).
patching file app/code/core/Mage/Oauth/controllers/Adminhtml/Oauth/AuthorizeController.php
patching file app/code/core/Mage/Paygate/controllers/Adminhtml/Paygate/Authorizenet/PaymentController.php
patching file app/code/core/Mage/Paypal/controllers/Adminhtml/Paypal/ReportsController.php
patching file app/code/core/Mage/Rss/controllers/CatalogController.php
patching file app/code/core/Mage/Rss/controllers/OrderController.php
patching file app/code/core/Mage/Widget/Block/Adminhtml/Widget/Chooser.php
patching file app/code/core/Mage/Widget/controllers/Adminhtml/WidgetController.php
patching file app/design/frontend/base/default/template/checkout/cart.phtml
Hunk #1 succeeded at 99 (offset 1 line).
patching file app/design/frontend/base/default/template/checkout/cart/noItems.phtml
Hunk #1 FAILED at 31.
1 out of 1 hunk FAILED -- saving rejects to file app/design/frontend/base/default/template/checkout/cart/noItems.phtml.rej
patching file app/design/frontend/base/default/template/checkout/onepage/failure.phtml
patching file app/design/frontend/base/default/template/rss/order/details.phtml
patching file app/design/frontend/base/default/template/wishlist/email/rss.phtml
can't find file to patch at input line 894
Perhaps you used the wrong -p or --strip option?
The text leading up to this was:
|diff --git app/design/frontend/default/modern/template/checkout/cart.phtml app/design/frontend/default/modern/template/checkout/cart.phtml
|index 43698c2..f4fe5ab 100644
|--- app/design/frontend/default/modern/template/checkout/cart.phtml
|+++ app/design/frontend/default/modern/template/checkout/cart.phtml
File to patch: 
Skip this patch? [y] 
Skipping patch.
1 out of 1 hunk ignored
patching file downloader/Maged/.htaccess
patching file downloader/Maged/Controller.php
patching file downloader/Maged/Model/Session.php
patching file downloader/lib/.htaccess
patching file downloader/template/connect/packages.phtml
patching file downloader/template/connect/packages_prepare.phtml
patching file downloader/template/login.phtml
patching file downloader/template/settings.phtml
patching file errors/processor.php

So my first move is to go look at the .rej files it creates which I assume declare what the disconnects are. However the file isn't there. Which led me to think possibly the folder doesn't have write access, but it does. So I am confused as to what could be going wrong, any ideas?


Magento Version: CE



Also; It is stated with the patch that you must first implement SUPEE-5994 to ensure SUPEE-6285 works properly, which I have already done.


EDIT: Turns out at some point, I deleted the /modern/ folder when it wasn't being used. Replacing that removed the cart.phtml issue, however the noItems.phtml issue still persists.


Accepted Solutions

Re: Error while Patching Security Patch (SUPEE-6285)

Ok I got it to work, 


I took noitems.phtml from my test site that is running latest version of Magento, replaced it on my site, ran the patch and it worked.


I then replaced the noitems.phtml file back. - My file has been changed.


this article clued me in -


View solution in original post


Re: Error while Patching Security Patch (SUPEE-6285)

I am getting same - 


patching file app/design/frontend/base/default/template/checkout/cart/noItems.phtml
Hunk #1 FAILED at 31.


Re: Error while Patching Security Patch (SUPEE-6285)

Me too 


Hunk #1 FAILED at 31.
1 out of 1 hunk FAILED -- saving rejects to file app/design/frontend/base/default/template/checkout/cart/noItems.phtml.rej

Re: Error while Patching Security Patch (SUPEE-6285)

Hi all, have you made sure patches SUPEE-5344 and SUPEE-5994 were installed before attempting to install SUPEE-6285?


Developer Relations, Adobe Experience Cloud
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Re: Error while Patching Security Patch (SUPEE-6285)

Yes ma'am, both patches are confirmed installed prior to attempting to install this patch.

Re: Error while Patching Security Patch (SUPEE-6285)

For me, yes I've installed SUPEE-5994 first, wich installed successfully. But I didn't installed SUPEE-5344, I have magento so it shouldn't be require right ? 

Re: Error while Patching Security Patch (SUPEE-6285)

Correct @Chriswebdes, includes SUPEE-5344. As a side note, if you're on CE you can update to 1.9.2 which contains all three patches: 5344, 5994 and 6285.


Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation:

Re: Error while Patching Security Patch (SUPEE-6285)

Well, it's much more complicated to do an upgrade for me right now, i would prefer patched it quicly for now. 


This is a strange error, i keep looking but I can't understand why it comes up, and a lot of people seems to have the same issue


And yes, i'm on CE if that could help troubleshooting the issue

Re: Error while Patching Security Patch (SUPEE-6285)

I tried the following :


Replace the current ( noItems.phtml with the noItems.phtml of the 1.9.2 version. 

Then, I execute the patch again, here's what I get : 


patching file app/design/frontend/base/default/template/checkout/cart/noItems.phtml
Reversed (or previously applied) patch detected!  Assume -R? [n]
Apply anyway? [n]
Skipping patch.
1 out of 1 hunk ignored -- saving rejects to file app/design/frontend/base/default/template/checkout/cart/noItems.phtml.rej

Meaning : the patch detect that the content of noItems.phtml i've been updated with the right content (content found in the patch file). 

There is no FAILED anymore, but the mention ignored ! 


Does it solved it then..?

Re: Error while Patching Security Patch (SUPEE-6285)

Yep I was already updated and check my logs to make double sure.


My  noitems.phtml, is modified on my site.  So I changed the patch file to match what I have on the site and still didnt work.


yes I know the core files shouldnt be changed I inherieted this website... ya me!