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An ERP failure has occurred

An ERP failure has occurred

I am having an issue where a few of my Magento 1 orders are having an error of "An ERP failure has occurred". The orders themselves are showing to be in a processing status but seem unable to be synced with my NetSUITE platform R2018.2). Orders appear to be okay with nothing obvious to be an unusual situation. Curious if anyone has seen this type of behavior and may be able to recommend any troubleshooting steps.

 

Thank you.

1 REPLY 1

Re: An ERP failure has occurred

Hi @joseph_smith jr,

 

I guess that's a custom message from a custom integration.

That's not Magento out-of-the-box.

Maybe you can ask to integration module's vendor about that error message?