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Create a customer order Manually. (no payment details)

SOLVED

Create a customer order Manually. (no payment details)

Hi,
I am trying to create a new order manually through Mageento for one of our new customers but every time i try to Subit order it says that payment method is not valid.

Payment has been made to me by bank transfer.
Is there any fix or way to solve this? 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Create a customer order Manually. (no payment details)

Hello @lewis_john ,

On the Admin sidebar, click Stores > Settings > Configuration. In the panel on the left, choose Sales > Payment Methods > Cash On Delivery Payment.

Enable the Cash On Delivery Payment method and proceed with your order. After completing your order please disable this method if you don't want to show this on frontend.

If it helps you please accept it as solution and give kudos.

Regards.

View solution in original post

4 REPLIES 4

Re: Create a customer order Manually. (no payment details)

Hello @lewis_john,

You can create the order in the same way and set the payment method as any of offline payment method(like COD or Cash and money order).

If this helps you, please accept it as solution and give kudos.

Regards

Re: Create a customer order Manually. (no payment details)


@Sarvagya Pandey wrote:

Hello @lewis_john,

You can create the order in the same way and set the payment method as any of offline payment method(like COD or Cash and money order).

If this helps you, please accept it as solution and give kudos.

Regards


Hi @Sarvagya Pandey Thank you for your response.
This may be a simple question, how do i set up a offline payment method? 

Re: Create a customer order Manually. (no payment details)

Hello @lewis_john ,

On the Admin sidebar, click Stores > Settings > Configuration. In the panel on the left, choose Sales > Payment Methods > Cash On Delivery Payment.

Enable the Cash On Delivery Payment method and proceed with your order. After completing your order please disable this method if you don't want to show this on frontend.

If it helps you please accept it as solution and give kudos.

Regards.

Re: Create a customer order Manually. (no payment details)


@Sarvagya Pandey wrote:

Hello @lewis_john ,

On the Admin sidebar, click Stores > Settings > Configuration. In the panel on the left, choose Sales > Payment Methods > Cash On Delivery Payment.

Enable the Cash On Delivery Payment method and proceed with your order. After completing your order please disable this method if you don't want to show this on frontend.

If it helps you please accept it as solution and give kudos.

Regards.


Thank you for the help @Sarvagya Pandey 

I have managed to get this order on the system.
Is there any way to get this new figure to show on the sales reports?