Does anyone have any experience with debuggin this plugin? I had the Facebook Ads Extension installed and integrated with my business account back in 2018. Facebook ended up closing my account because I was using a dummy account to operate the legitimate business profile. I've since reinstalled the plugin on Magento and it's still saying the plugin is connected to my now defunct Facebook business page. I can't figure out where this data is being stored (whether it's somewhere in my Magento installation or if Facebook recognizes my store and the data is stored on their end). I need to figure out a way to clear this information so that it can be connected with my new Facebook pixel.
Solved! Go to Solution.
Actually figured out the fix for this... in case anyone runs into this in the future.
I used PHPMyAdmin to access the core_config table of the database and deleted all records that contained "facebook". I then flushed storage cache and refreshed the admin. I was then able to resync the Facebook Ads Extension with my new Facebook business account.
Actually figured out the fix for this... in case anyone runs into this in the future.
I used PHPMyAdmin to access the core_config table of the database and deleted all records that contained "facebook". I then flushed storage cache and refreshed the admin. I was then able to resync the Facebook Ads Extension with my new Facebook business account.