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Image does not exist when bulk importing products. Please help

SOLVED

Image does not exist when bulk importing products. Please help

Hello,

 

I am having a hard time importing my products.

I used data flow, and i always get this error message.(see screenshot#2).

I think my CSV file is on point ( see screenshot # 3)

Someone please help :-( 

 

screen shot 3.PNG

 

 

 

 

Screen shot.PNGScreen shot 2.PNG

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Image does not exist when bulk importing products. Please help

Hello @afaye058,

 

You need to upload all image in media/import with 777 permission and need to define path like below reference image

 

UaTko.png

If you directly add image then it would be same as image but if you have any folder like media/import/products/abc.jpg then path in csv like /products/abc.jpg

If you have any trouble then let me know.

Thank you.
--
If issue is solved, Click "Kudos" & "Accept as Solution"

View solution in original post

Re: Image does not exist when bulk importing products. Please help

Hello @Damian Culotta,

 

Thank you for review my answer. 

 

--
If issue is solved, Click "Kudos" & "Accept as Solution"

View solution in original post

10 REPLIES 10

Re: Image does not exist when bulk importing products. Please help

Hello,

 

Before you start the import, did you upload the images to the directory /media/catalog/product/ ?

 

For example the complete path should be /media/catalog/product/9/8/98183-1.jpg

Re: Image does not exist when bulk importing products. Please help

Thank you so much for your reply.
Yes i did. And it still not working. :-(

Re: Image does not exist when bulk importing products. Please help

Thank you so much for your reply.
Yes i did. And it still not working. :-(

 

 


@speerio wrote:

Hello,

 

Before you start the import, did you upload the images to the directory /media/catalog/product/ ?

 

For example the complete path should be /media/catalog/product/9/8/98183-1.jpg


 

Re: Image does not exist when bulk importing products. Please help

Capture.PNG

Re: Image does not exist when bulk importing products. Please help

Hi @afaye058,

 

Images to be imported should be placed into /media/tmp and then the path you entered into each field and the filename.

Re: Image does not exist when bulk importing products. Please help

Hello @afaye058,

 

You need to upload all image in media/import with 777 permission and need to define path like below reference image

 

UaTko.png

If you directly add image then it would be same as image but if you have any folder like media/import/products/abc.jpg then path in csv like /products/abc.jpg

If you have any trouble then let me know.

Thank you.
--
If issue is solved, Click "Kudos" & "Accept as Solution"

Re: Image does not exist when bulk importing products. Please help

Hi!

 

@gelanivishal is right. The rirectory should be media/import and not media/tmp

 

I'm not sure what I was thinking (my bad)

Re: Image does not exist when bulk importing products. Please help

Hello @Damian Culotta,

 

Thank you for review my answer. 

 

--
If issue is solved, Click "Kudos" & "Accept as Solution"

Re: Image does not exist when bulk importing products. Please help


@gelanivishal wrote:

Hello @afaye058,

 

You need to upload all image in media/import with 777 permission and need to define path like below reference image

 

UaTko.png

If you directly add image then it would be same as image but if you have any folder like media/import/products/abc.jpg then path in csv like /products/abc.jpg

If you have any trouble then let me know.

Thank you.
--
If issue is solved, Click "Kudos" & "Accept as Solution"


Thank you so much it finally worked!!! Smiley Happy)))))

Now i'm trying to figure out how to import the image gallery.

Do you have a screen shot of a csv file that has that?

 

_media_attribute_id_media_image_media_lable_media_position_media_is_disabled