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Magento not saving product edits and redirects to dashboard?

Magento not saving product edits and redirects to dashboard?

When I try to edit an existing product on Magento, After hitting "Save and continue edit" button , It does not save anything at all and just goes to admin dashboard .
So I checked the "Network" tab in inspect element of Chrome browser and saw this error :

enter image description here

Here is the highlighted file (prototype.js) lines containing 1739 :

    try {
  var response = new Ajax.Response(this);
  if (this.options.onCreate) this.options.onCreate(response);
  Ajax.Responders.dispatch('onCreate', this, response);

  this.transport.open(this.method.toUpperCase(), this.url,
    this.options.asynchronous);

  if (this.options.asynchronous) this.respondToReadyState.bind(this).defer(1);

  this.transport.onreadystatechange = this.onStateChange.bind(this);
  this.setRequestHeaders();

  this.body = this.method == 'post' ? (this.options.postBody || params) : null;
/* line 1739 */  this.transport.send(this.body);

  /* Force Firefox to handle ready state 4 for synchronous requests */
  if (!this.options.asynchronous && this.transport.overrideMimeType)
    this.onStateChange();

}

So how can I fix this problem ? What's wrong with this ?

4 REPLIES 4

Re: Magento not saving product edits and redirects to dashboard?

Your problem is not with Prototype, but with "403 (Forbidden)". There's probably some kind of web server directive that makes ajax request fail.

Tanel Raja

Re: Magento not saving product edits and redirects to dashboard?

I have the same problem, I am using magento 1.9.1. It was running and working fine but before 2 days i fetch the issue Plz anyone give the solution. I am sure it is not the server issue.

Re: Magento not saving product edits and redirects to dashboard?

Did anyone got solutions for this?. Please help me if so

Re: Magento not saving product edits and redirects to dashboard?

Did you find a solution to this?
I inherited a Mag 1.9 site that I have to keep running for a few months until it can be replaced.

Something has changed from last week and now

Products and customers > save and continue > no save and redirect to dashboard.

POST
https://www.example.com/store/index.php/admin/admin/customer/save/back/edit/tab/customer_info_tabs_c...
HTTP/1.1 302 Moved Temporarily