cancel
Showing results for 
Search instead for 
Did you mean: 

Moved site over to new host, everything looked good but the checkout page.

SOLVED

Moved site over to new host, everything looked good but the checkout page.

Also noticed that in the admin panel when you click on Payment services the page errors out with 

This page isn’t working

www.azwstactical.com is currently unable to handle this request.

HTTP ERROR 500
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Moved site over to new host, everything looked good but the checkout page.

This issue was resolved, it ended up needing a specific PHP version. Check out is working and payment methods is too. Thank you all.

View solution in original post

7 REPLIES 7

Re: Moved site over to new host, everything looked good but the checkout page.

Yes, your /checkout/onepage/ returns error 500. You need to check your logs to see why.

Founder at https://agency418.com

Re: Moved site over to new host, everything looked good but the checkout page.

Would you please list which file and where they are located?

Re: Moved site over to new host, everything looked good but the checkout page.

It can be because you changed the host. There are many reasons for the HTTP error 500, some of which can be because of your browser cache issues, server database problem or corrupted database, PHP timeout or error, or theme or plugin issue.
For an ecommerce Magento site the best option is to go for a Managed Magento Hosting. It not only take care of your server technicalities but also speeds up your website and make its performance more optimized and reliable.

Avid learner and technical marketer at devrims.com

Re: Moved site over to new host, everything looked good but the checkout page.

@ibtisamdev8aef 

 

That's not an option. Please be active in contributing insightful post.

 

 

 
 

Re: Moved site over to new host, everything looked good but the checkout page.

Have you tried clearing the caches?

Avid learner and technical marketer at devrims.com

Re: Moved site over to new host, everything looked good but the checkout page.

You will find all your log files in the /var/log/ folder.

 

Tail those logs and look into what happens when you get to the checkout page. I would expect some sort of exception in the logs to appear due to the 500 error, and that exception will tell you where the problem is.

Founder at https://agency418.com

Re: Moved site over to new host, everything looked good but the checkout page.

This issue was resolved, it ended up needing a specific PHP version. Check out is working and payment methods is too. Thank you all.