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Question about Payment Error ?

Question about Payment Error ?

Hi all!

 

So recently our customers have had problem during the checkout process. When trying to submit/complete an order the message: "There was an error processing your order. Please contact us or try again later".

 

Sometimes payment seem to go through and gets registered with PayPal, but isn't showing up inside of Magento.

Anyone know a fix or what might be causing this issue?

1 REPLY 1

Re: Question about Payment Error ?

Hello @gsadg_bchch,

 

Please check system or exception log for more detail about error

2018-08-17_12-26-02.jpg

 

If it's not generated then try to find out that on error message comes from which files and add 

below code in catch 

Mage::logException($e->getMessage());

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