I have inspected the element and see below error.
prototype.js.pagespeed.jm.ix8Kb1Gh8H.js:516 Uncaught TypeError: Cannot read property 'get' of undefined
www.ekabyte.com/:788 Uncaught TypeError: Cannot set property 'value' of null
Do you have a page speed plugin enabled at all?
Could you try disabling that - and try the page again?
Also check Magento's default JS merging is located at System > Configuration > Developer > Javascript Settings and change that to No to see if that has any effect.
1. Page speed enabled 6 months back and there was no issue with this. It was working fine. --Wil check disabling once.
2. Merge JavaScript Files was already in disable mode.
Okay,
Please disabled Page Speed and let us know.
I have disable the pagespeed and cleared entire cache and checked still same. now again ababled page speed.
Hi,
Leave it disabled and check the console log again for javacsript errors.
Whilst its enabled its hard to see if a problem file exists since the page speed plugin merges all the files.
Hi, I have kept pagespeed off and the tried by inspecting element and got below error
Uncaught TypeError: Cannot read property 'get' of undefined
www.ekabyte.com/:1136 Uncaught TypeError: Cannot set property 'value' of null
However in the admin page I just got blank as erlier I explained.
HTML of User info tab look like below.
<h3>User Information</h3>
<ul id="page_tabs" class="tabs">
<li >
<a href="#" id="page_tabs_main_section" name="main_section" title="User Info" class="tab-item-link ">
<span><span class="changed" title="The information in this tab has been changed."></span><span class="error" title="This tab contains invalid data. Please solve the problem before saving."></span>User Info</span>
</a>
<div id="page_tabs_main_section_content" style="display:none;"></div>
</li>
<li >
<a href="#" id="page_tabs_roles_section" name="roles_section" title="User Role" class="tab-item-link ">
<span><span class="changed" title="The information in this tab has been changed."></span><span class="error" title="This tab contains invalid data. Please solve the problem before saving."></span>User Role</span>
</a>
<div id="page_tabs_roles_section_content" style="display:none;">
<div id="permissionsUserRolesGrid">
<table cellspacing="0" class="actions">
<tr>
<td class="pager">
Page
1. What log files have you checked?
2. What other extensions have you got installed?
3. I notice you have only posted a partial exception in a previous post. Can you post the full exception please.
hi my reply to you is not saving