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Upload photo problem

Upload photo problem

I have used magento for several years, and now for some reason when i want to update the pictures of my products. They are unavailable to be viewed when editing product. While they show up when you look the website, they are not visilble when in admin and editing the item. Literally removed the pictures and the option to load new ones.. Really strange. please help


Re: Upload photo problem

Hi @austin_ingrum,


Can you sahre a screenshot of the problem?

Which specific version of Magento are you using?

Re: Upload photo problem

Hello @austin_ingrum


if you are using flash then you need to enable for that website using below setting



hope it will help you.

Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer