Hello,
We are using Webshopapps Product Matrix Rates although we have contact the support via email, I'm no closer to resolving the issue.
We have 2 sites setup on multi site using Magento 1.9.3 both use the same code with a same theme but with different logo and css files for the colours other than that they are practically Identical in every way, I didn't develop this site or can i get hold of the extension to reinstall to check see if it's installed correctly.
With this extension I have set it up exactly the same way I have it setup on a single site using Magento 1.7 which seems to work fine.
Admin (Default Site) > Configurations >Sales > Shipping Methods (No options to set multi sites up any different) so basically both sites should work the same.
Site One
Entering a postcode which requires a shipping fee adding it is doing the following:
If I add 1 Item (pallet) to the basket and enter a postcode it gives the correct shipping cost of £4.80
if I change the value to 5 items (5 x pallets) and update the basket it gives me a cost of £28.80 where it should be £24.00 so somewhere it is adding an extra pallet, this also happens if i empty the basket and add 5 all at once.
Site Two
Entering a postcode which requires a shipping fee adding it is doing the following:
If I add 1 Item (pallet) to the basket and enter a postcode it gives the correct shipping cost of £4.80
If I change the value to 5 items (5 x pallets) and update the basket it gives me a cost of £9.60 where it should be £24.00 so somehow it's only taking in to account the first 2 pallets and ignoring the rest, this also happens if I empty the basket and add more than 2 items at once.
If anyone knows what is causing it or where to start debugging it, I'd appreciate the help
Regards
Mal
