Drop down menus (desktop) and + on mobiel not working on Product Pages

[timbickerton]

Hi guys I've just taken over this site and for some reason only on the PRODUCT VIEW page (all other pages work fine) the drop down menus don't work when you hover over them on the desktop, and the mobile version is missing the + signs to expand them.

What could cause this to happen just on the one page which uses 1column.phtml as opposed to the 2column-right.phtml for the bulk of the site.

Any suggestions?

Thanks Tim

[Sunil Patel]

Hello @timbickerton

For menu, may be product page contain js issue, please check console is there any js error.

What could cause this to happen just on the one page which uses 1column.phtml as opposed to the 2column-right.phtml for the bulk of the site. : If you want to change for product then use layout for change to 1 column

https://stackoverflow.com/questions/43223813/how-to-change-the-product-view-page-design-magento-2

Hope it will help you.

[Sunil Patel]

Hello @timbickerton

if it is the solution your question then mark as solution

[timbickerton]

Hi Sunil,

There are some JS issues on the page, I can't work out how to paste a screen shot here without causing errors.

A sample product page is here.

I'll do some research and see if I can work out if they are causing the issues.

Thanks

Tim

[timbickerton]

 [Show/hide message details.] TypeError: window.addEventListener(...) is not a function[Learn More] petzl-tibloc-1276.html:876:4
<anonymous>
https://www.outdoorestore.co.nz/petzl-tibloc-1276.html:876:4
[Show/hide message details.] TypeError: jQuery(...).superfish is not a function[Learn More] superfish.js:123:2
<anonymous>
https://www.outdoorestore.co.nz/skin/frontend/default/theme540/js/superfish.js:123:2
n
https://www.outdoorestore.co.nz/skin/frontend/default/theme540/js/jquery-1.7.min.js:2:14760
fireWith
https://www.outdoorestore.co.nz/skin/frontend/default/theme540/js/jquery-1.7.min.js:2:15534
ready
https://www.outdoorestore.co.nz/skin/frontend/default/theme540/js/jquery-1.7.min.js:2:9665
C
https://www.outdoorestore.co.nz/skin/frontend/default/theme540/js/jquery-1.7.min.js:2:14228

[Sunil Patel]

Hello,

view-source:https://www.outdoorestore.co.nz/petzl-tikkid-1512.html

as you can see jquery-3.0.5.js added two times, one into top and jquery-3.0.5.js for product page, can you please remove second one and try it.

[timbickerton]

Thanks Sunil,

I can find that first instance, but cannot find the second instance, which file will that second instance be in, for the page?

thanks